The Public Safety Officers’ Benefits Program allows Claimants whose claims are denied at the PSOB Office level to appeal the decision at two levels of administrative appeal; the Hearing Officer level and the Bureau of Justice Assistance, or BJA, Director level. Claimants have 33 days to appeal their initial denial, as well as 33 days to appeal to the BJA Director. For more information on the PSOB appeals process, click here.
To review a guide on submitting an Appeal Request online, click here.
If you have specific questions about submitting an Appeal Request and would like to speak with an Appeals Specialist, call 1-888-744-6513 between the hours of 8:00 a.m. and 4:30 p.m. Eastern Standard Time or submit a message through MyPSOB after logging into your PSOB account.